Applications
Backstage
Simply effective – Enterprise communications for today and tomorrow.
BackStage functionality includes business call support, messaging, communication profiles, presence information, team efficiency enhancements and data integration. A key element is the integration with a customer’s infrastructure. This is especially important for examples like Outlook, directories, tools for Customer Relationship Management and web information services.
What if your mobile phone was connected to your PBX just like any other office extension? Ericsson Mobile Extension will give you this unique service. Ericsson Mobile Extension integrates mobile phones into the PBX, providing all services needed to allow your employees to become truly mobile professionals.
The Business Phone Call Centre is an Ericsson Enterprise small system for a maximum of 40 agents. It helps you become more responsive to customer needs and use your resources more efficiently – and thereby control costs
