MIGRATE TO IP TELEPHONY & GET MORE FROM YOUR MITEL DEMO SESSIONS - WIN an Apple Ipod Touch - BOOK NOW
DEMO 1: MIGRATE TO IP TELEPHONY
Modcoms Voice Data Mobility invites you to hear about and experience the latest innovations and technology updates in IP Telephony and it’s Applications.
Migrate to IP Telephony , A MUST SEE session on:
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What is IP Telephony and Unified Communications.
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Potentially protect your existing investment and migrate at your own pace.
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Experience the latest innovations;
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Unified Communicator Advanced - Live Presence and Availability application
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Dynamic Extension
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Audio and Web Conferencing
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Teleworking
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IP Handsets and Integration
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Future Roadmap
Where : Modcoms Voice Data Mobility Demonstration Room
When : Fortnightly,starting Thursday 1st July till 22nd September,10am session to include a light lunch
Limited Spaces Available. Attend and go into the draw to win an Apple Ipod Touch
Demo 2: GET MORE FROM YOUR MITEL
Modcoms Voice Data Mobility invites you to hear about the innovations from Mitel with their latest updates
This MUST SEE session will show you how to enhance your investment
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Mitel Software Assurance Program
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Experience the latest innovations;
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Unified Communicator Advanced - Live Presence and Availability application
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Dynamic Extension
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Audio and Web Conferencing
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Teleworking
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IP Handsets and Integration
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Future Roadmap
Where : Modcoms Voice Data Mobility Demonstration Room
When : Fortnightly,starting Thursday 1st July till 22nd September,2pm session to include afternoon tea.
Limited Spaces Available. Attend and go into the draw to win an Apple Ipod Touch
Modcoms launches IT SOLUTIONS AND SERVICES DIVISION
Modcoms Voice Data Mobility has launched the beginning of our IT Solutions and Services Division, we found this is a natural progression for our organisation by allowing us to provide Whole of Business Solutions and Support to our clients. This will mean our clients can rely on one Company to provide all their Telephony, Data and Mobile Account Management,Solution and Support Services needs and wants.
This department will specialize in delivering IT Solutions and Services to businesses no matter what their specific requirements are. We will provide Network Design, Implementation and Managed Support Services, we understand that it is essential for businesses of all sizes to have a fast, reliable and secure IT Network. It’s not only essential to have a modern, well managed information system but one that also delivers real benefits to your organisation by enhancing productivity and processes, allowing access to relevant; critical information Anywhere/Anytime.
Out Sourcing the administration and management of your Corporate Network can be an Essential Key to Your Business Success.
Modcoms implements Destiny Wireless Solution for Workforce Management
Modcoms Voice Data Mobility has recently implemented the Destiny Wireless Digital Pen Solution to provide Workforce Management and speeding return of paperwork back to our Service Department and Office Administration.
One of our biggest internal challenges was the amount of time and resources it took for our Service Engineers to complete their paperwork and return it to the Service Department for checking and invoicing. This would involve our Engineers returning to the office in order to deliver completed paperwork and on occasions additional time was spent in our Customer Service team following up each engineer as to where their completed paperwork was and when it would be returned. Depending on workload this process could take days and even up to a week.
Now with the Destiny Wireless solution, we can transmit those forms back to the office in a matter of seconds, even before the engineer has left site and with no need for them to return to the office or further follow up.
This has definitely improved our speed of invoicing, office administraion efficiency, communication between departments and reduction in operating costs in unnecessary time spent travelling to and from the office. The added bonus is our Service Engineers did not have to be retrained in their normal paperwork processes apart from ticking a box to start and send.
Not only has this solution started to improve the internal processes for Modcoms, our clients can now start to benefit. It is now possible on request, to send an email to each customer who has logged a Service Call, the job docket can be attached as a PDF and they can actually see what the technician has written. We envisage this will improve communication between us and our customers.
If you would like to know more about the Destiny Wireless Solution please click on the video below and contact us to speak with one of our Account Managers to book a demonstration .
Mitel and VMware announce First Voice Virtualization Solution
At Mitel®, breaking down barriers to communication is our business. Mitel is the first to offer virtualization of real-time telephony applications. By combining voice virtualization with our highly flexible Virtual Mitel Communications Director (Virtual MCD) and UC applications, Mitel now offers customers the ability to aggregate Mitel applications with other business applications on industry standard servers within data centers, reducing the overall number of servers required and associated costs.
In a partnership made in data-center heaven, Mitel® and VMware® have cracked the final frontier of voice telephony: virtualization. It took the combined forces of Mitel, a company in a voice telephony league of its own, and VMware, the leader in virtualization, to solve a previously unmanageable problem. The partnership attacked the chasm between voice telephony and virtualized software, and succeeded. Now, mission-critical voice applications have been virtualized alongside other enterprise business applications in the mainstream data centre.
The voice problem
Development in virtualization for non-real time applications has followed a straightforward path, but virtualizing real-time applications like voice communications is extremely complex, due to the stumbling-block of latency.
Solving the voice problem
After 18 months in the lab, Mitel and VMware experts came out with the latency barrier cracked open, solving the delay issue and virtualized voice. Now, Mitel’s unified communications features run as virtual appliances on VMware vSphere™ 4 virtualization platform. Like any other application, the Mitel software can be downloaded and installed on any data-center server that’s running VMware vSphere. Virtual Mitel Communications Director (Virtual MCD), the core of the unified communications system, providing call control for the IP voice path is the first Mitel virtual solution. Virtual MCD is quickly followed by other VMware Ready™, certified Mitel Virtual Solutions: Mitel NuPoint Unified Messaging™ (UM), Mitel Audio & Web conferencing (AWC), Mitel Teleworker, and Mitel Unified Communicator® (UC) Advanced.
Virtualized voice in the data center
CIOs can treat voice like any other business application in the data center. With the voice virtualization chasm spanned and the Mitel and VMware bridge up and functioning, CIOs are crossing over to a data center in which virtualized, unified communications helps enterprises respond to today’s market challenges
For further information on the First Voice Virtualization Solution please click on the links below or contact a Modcoms Account Executive now .
Mitel Press Release - Click Here
Mitel Voice Virtualization Video - Click Here
Mitel Customer Video - Click Here
Register for the Voice virtualization is here Webcast - Click Here
Webcast Overview
Voice virtualization is here. We are doing it. Right now.
Virtualization already provides significant costs savings and productivity benefits. Virtualized real time Voice applications has been the missing piece until now. Now you have choice.
No longer do you need dedicated servers for voice. Run all your voice and non-voice business applications in one virtualized environment.
Mitel and VMware made it happen.
Mitel Dynamic Extension recognized for product innovation award
Mitel today announced that Mitel Dynamic Extension has been recognized by Frost & Sullivan as the recipient of the 2009 Best Practices Award for Global Enterprise Fixed Mobile Convergence (FMC) Product Differentiation Innovation. Mitel received the award in recognition of the company’s ability to identify a growing market need, leverage its core competencies, and introduce an effective solution into the market.
Mitel Dynamic Extension delivers single-number ‘reachability,’ by publishing one number to be contacted and pairing this number to simultaneously ring up to eight devices in a personal ring group. These devices can be any internal or external phone and need not include Mitel phones. More often we are finding this would more than likely be there mobile handset, home phone if working remotely or another handset connected to another system (non Mitel)
Dynamic Extension also provides seamless hand-off between devices i.e. A user receives a call in the car on their mobile handset , arrives to their office or remote location , pushes 1 button on their desk phone which hands the call from the mobile device to the fixed desktop device and continues the call without the other party knowing .
FOR MORE INFORMATION ON THIS ARTICLE - CLICK HERE
Please contact a Modcoms Account Representative to discuss Dynamic Extension or requuest a demonstration . sales@modcoms.net
Dynamic Extension video presentation
Mobile Solutions made Easy - 10 Top reasons click below
Modcoms achieves Telstra whole of Business Accreditation
Through the Telstra Business channel , Modcoms Voice Data Mobility has just earned the status as a Telstra Business Accredited Solutions Centre , this is a 3 tick whole of business accreditation with a focus to meet business customers’ full end-to-end telecommunications needs and provide accredited specialist in :
• Voice Business Solutions (including Telstra Business Systems)
• Mobiles/Wireless Business Solutions
• Integrated (Complex) Data Solutions
Telstra Business Accredited Solutions Centres promote the full range of products and services available to the Telstra Channel Partners, delivering integrated telecommunications solutions with exceptional customer experience.
Additional options such as IT hardware sales and after hour’s call-out services are also offered to complement a Telstra Business telecommunications solution.
To speak with or request a visit from a Modcoms accredited specialist please email sales@modcoms.net or phone 0249492222 with your enquiring
Modcoms 30th Anniversary Event
On Friday 28th August , Modcoms held our 30th Anniversary function and celebrated this fantastic milestone . A great night was had by all and we would like to thank all our Customers , Business Partners and Staff that attended .
During the night Modcoms was awarded as the 08/09 National Regional Dealer of the Year for Telstra Business Systems Pty Ltd , this was great recognition for all the staff.
” Modcoms Celebrates 30 Years “
On July 1st 1979 our managing director John Burgess started as a sole trader and formed the company “Modern telephones” . It’s fantastic to know 30 years on and “Modern Telephones” now Modcoms Voice Data Mobility ; has transformed and evolved with the industry and is now recognized as a leading and innovative communications solutions company .
On behalf of the Management and all the staff at Modcoms we would like to say thank you to all our customers and strategic business partners who have assisted us in achieving this milestone of 30 years in business. We look forward in continuing to work with you all and assisting you with the right communication solutions.
Welcome To Modcoms
Welcome to Modcoms Voice Data Mobility
Modern Communication Equipment Pty Ltd has recently changed its company name to Modcoms Voice Data Mobility Pty Ltd (Modcoms) to signify its alignment with the introduction of new technology in our industry. With the convergence of Voice, Data and Mobility it has been a natural transition for Modcoms to enter this specialised market.
Modcoms account manages, designs, projects and implements tailored communication solutions to comply with the many different requirements of companies that need to keep abreast of the continual changes in our industry enabling them to conduct their business in a seamless and professional manner.
After sales support is our company’s priority, Modcoms employee’s specialised engineers who are trained to be able to offer our clients specialised onsite service, which is available 24/7 through the National coverage from the Telstra Business System Network.
Modcoms is not just another telecommunication company; we are striving to keep abreast of our competitors by offering services not available with others. Modcoms has invested very heavily in installing a live demonstration room; we invite our clients to visit us to see in real time the benefits, features and solutions we can offer.
